To access wholesale, you must first create an account. Visit the page, enter your details, and click "Create". Once this process is completed, the registration will be considered valid and you can continue with your purchases.

It's simple to do. You just need to:

• Select the desired products and add them to the cart using the appropriate button 🛒;
• Check the cart summary to ensure you haven't forgotten anything;
• Proceed to checkout by entering the necessary shipping details;
• Select your preferred payment method (bank transfer or credit card) 💳 and enter the billing information;
• Confirm the order.

At the end of this process, an order summary will be sent to the email address provided during registration. Further shipping updates will be sent to you via a subsequent email. Shipping times are 5-7 working days, with deliveries from Monday to Friday, from 9 am to 6 pm 🚚.

If you encounter difficulties, check the following points:

• Ensure you have completed the registration process;
• Correctness of the password and email;

If the problem persists, contact us at +393336825684.

If you have lost your password, click on "Forgot Password" on the login page. An email will be sent to you with instructions to reset it.

For further assistance, contact us at +393336825684.

On Uncle Food, the catalog is constantly being updated.

You can still send us a list of the desired products; if the quantity is significant, we will do our best to provide you with a quote. Availability is not always guaranteed, but we will do our best to meet your requests.

Shipping costs vary based on the order amount and, for Italy, are about 7% of the total for orders over 140€, while for orders of a lower amount the shipping costs are fixed at 9.90€. Shipping is free for orders over 500€.

All shipments are entrusted to Bartolini; it is not possible to request delivery via another courier.

Standard delivery times are 5-7 working days from the date of payment credit. In special periods such as Christmas, Easter, and Epiphany, slightly longer times may be required.

For Germany, Austria, Spain, and France, shipping costs are around 12% of the total order (minimum shipping cost 9.90€) and delivery times are 5-7 working days. In Germany, Austria and France we entrust shipments to GLS, and in Spain to Fedex.

Yes, it is possible to pick up on site: our warehouse is located in San Valentino Torio, province of Salerno. Just select this option at checkout and contact us afterward to arrange the pickup day.

Yes, once your order is processed, you will receive an email with the tracking information to monitor the shipment.

We ship to Italy, France, Germany, Austria, and Spain. For other countries, you need to send the request via email to info@unclefood.com. We will process a quote, including shipping costs that vary depending on the destination.

We apologize for the inconvenience. Unfortunately, couriers do not always handle transportation with the right care, so it may happen that the goods are damaged.

For any problem, however, you can contact us to discuss the best solutions.

For assistance or information, you can contact us on WhatsApp from Monday to Friday from 9:00 AM to 6:00 PM at the number +39 3336825684

Sì, forniamo sempre tutte le etichette conformi alle normative vigenti. L'applicazione delle etichette ha un costo aggiuntivo di 0,07 € ciascuna. Qualora tu scelga di non acquistare il servizio di applicazione, sarà tua responsabilità apporre le etichette fornite da noi sui Prodotti acquistati. Le etichette, obbligatorie per la vendita dei Prodotti, devono essere applicate in conformità al Regolamento (UE) 1169/2011 e al Codice del Consumo italiano (D.Lgs. 206/2005). Ti ricordiamo che eventuali omissioni nell'applicazione delle etichette non potranno essere imputate alla nostra responsabilità.

Riceverai la tua fattura in formato elettronico attraverso il Sistema di Interscambio (SDI) o tramite posta elettronica certificata (PEC), se specificato. Assicurati di avere i tuoi dati di contatto aggiornati per garantire la corretta ricezione delle comunicazioni fiscali. La fattura viene emessa entro 7 giorni dalla data di spedizione e, in periodi di picco, entro il 15 del mese successivo alla fornitura della merce, conformemente all'articolo 1 del Decreto Legislativo n. 127/2015