To access wholesale, it is necessary to first create an account. Visit the registration page, enter your details, and click "Create". Once this process is completed, the registration will be considered valid and you can continue with your purchases.

It's simple to do. You just need to:

• Select the desired products and add them to the cart using the appropriate button 🛒;
• Check the cart summary to ensure you haven't forgotten anything;
• Proceed to checkout by entering the necessary shipping details;
• Select the preferred payment method (bank transfer or credit card) 💳 and enter the tax details;
• Confirm the order.

At the end of this process, an order summary will be sent to the email address provided during registration. Further shipping updates will be sent to you via a subsequent email. Shipping times are 5-7 working days, with deliveries from Monday to Friday, from 9 am to 6 pm 🚚.

If you encounter difficulties, check the following points:

• Verify that you have completed the registration process;
• Correctness of the password;
• Make sure you are entering the credentials on the site unclefood.com

If the problem persists, contact us at +393336825684.

If you forget your password, click "Forgot your password" in the login screen. An email will be sent to you with instructions to reset it.

For further assistance, contact us at +393336825684.

At Uncle Food the catalog is constantly being updated.

You can, however, send us a list of desired products; if the quantity is significant, we will do our best to provide you with a quote. Availability is not always guaranteed, but we will do our best to meet your requests.

Shipping costs vary based on the order amount and, for Italy, are about 7% of the total for orders over 140€, while for orders of a lower amount, the shipping costs are fixed at 9.90€. Shipping is free for orders over 500€.

All shipments are entrusted to Poste Italiane; it is not possible to request delivery through another courier.

Standard shipping times are 5-7 working days from the date of payment credit. In special periods such as Christmas, Easter, and Epiphany, slightly longer times may be required.

For Germany, Austria, Spain, France, the Netherlands, and Belgium, shipping costs are around 12% of the total order (minimum shipping cost 9.90€) and delivery times are 5-7 working days. In France, Germany, and Austria, we entrust deliveries to GLS; while in Spain, the Netherlands, and Belgium to Fedex.

Yes, on-site pickup is possible: our warehouse is located in San Valentino Torio, Salerno province. Just select this option at checkout and contact us later to arrange a pickup day.

Yes, once your order is processed, you will receive an email with the tracking to track your shipment.

We ship to Italy, France, Germany, the Netherlands, Belgium, and Spain. For other countries, it is necessary to forward the request via email to info@unclefood.com. We will provide a quote, including shipping costs that vary depending on the destination.

We are sorry for the inconvenience. Unfortunately, couriers do not always take proper care in transportation, so it may happen that the goods are damaged. Alternatively, you can contact us to discuss the best solutions.

For assistance or information, you can call us from Monday to Friday from 9:00 to 18:00 at +39 3336825684 or you can click the WhatsApp icon below.

Sì, forniamo sempre tutte le etichette conformi alle normative vigenti. L'applicazione delle etichette ha un costo aggiuntivo di 0,07 € ciascuna. Qualora tu scelga di non acquistare il servizio di applicazione, sarà tua responsabilità apporre le etichette fornite da noi sui Prodotti acquistati. Le etichette, obbligatorie per la vendita dei Prodotti, devono essere applicate in conformità al Regolamento (UE) 1169/2011 e al Codice del Consumo italiano (D.Lgs. 206/2005). Ti ricordiamo che eventuali omissioni nell'applicazione delle etichette non potranno essere imputate alla nostra responsabilità.

Riceverai la tua fattura in formato elettronico attraverso il Sistema di Interscambio (SDI) o tramite posta elettronica certificata (PEC), se specificato. Assicurati di avere i tuoi dati di contatto aggiornati per garantire la corretta ricezione delle comunicazioni fiscali. Riceverai la fattura entro 7 giorni dalla data di spedizione o, in periodi di picco, al massimo entro il 15 del mese successivo alla fornitura della merce, conformemente all'articolo 1 del Decreto Legislativo n. 127/2015.